Privacy Policy

Effective Date: August 6, 2026

Heights Real Estate LLC Privacy Policy

Heights Real Estate LLC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services related to identifying and assisting with surplus funds, excess proceeds, or similar property-related claims.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Mailing address

  • Email address

  • Telephone number

  • Government-issued identification

  • Proof of property ownership

  • Court documents

  • Foreclosure-related documents

  • Estate or probate documentation, when applicable

  • Documents relating to surplus funds or excess proceeds claims

  • Electronic signatures

  • Any other information you voluntarily submit through our website, email, telephone, SMS, or other communications.

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Referral source

  • Cookies and similar technologies

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

  • Evaluate potential surplus funds or excess proceeds claims.

  • Verify your identity.

  • Confirm ownership or legal entitlement to funds.

  • Request additional documentation.

  • Prepare and manage client files.

  • Respond to inquiries.

  • Schedule consultations.

  • Provide customer support.

  • Communicate updates regarding your claim.

  • Send administrative notices.

  • Improve our website and services.

  • Comply with legal obligations.

We will only use your information in a manner consistent with applicable law.

3. SMS Communications

If you choose to receive text messages from Heights Real Estate LLC, you expressly consent to receive SMS communications related to your inquiry or services.

These messages may include:

  • Appointment confirmations

  • Requests for documentation

  • Status updates

  • Follow-up communications

  • Client support messages

  • Service notifications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

Your consent to receive SMS messages is not a condition of purchasing any services.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Email Communications

We may communicate with you by email regarding:

  • Requested information

  • Document requests

  • Claim updates

  • Appointment scheduling

  • Administrative communications

You may unsubscribe from non-essential emails by following the instructions provided in those emails.

5. Cookies and Website Technologies

Our website is hosted through Squarespace and may use cookies, analytics, and similar technologies to:

  • Improve website functionality

  • Understand visitor behavior

  • Enhance user experience

  • Measure website performance

You may disable cookies through your browser settings, although certain features of the website may not function properly.

6. How We Share Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Customer relationship management (CRM) providers

  • Electronic signature providers

  • Secure cloud storage providers

  • Website hosting providers

  • Professional advisors, including attorneys and accountants

  • Government agencies or courts when legally required

  • Other service providers necessary to perform requested services

All third-party service providers are expected to maintain appropriate safeguards for your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we maintain.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw consent for future communications where applicable.

  • Opt out of SMS communications at any time.

California residents may have additional rights under applicable California privacy laws.

To exercise any applicable rights, please contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

Our services are intended for adults and are not directed toward children under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective upon posting the revised policy on this website. The "Effective Date" above will reflect the most recent revision.

13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Heights Real Estate LLC

Email: llc@heightsrealestate.co

Phone: (877) 922-7738

Mailing Address: 624 North Taylor Avenue #214 Montebello, CA 90640 United States

Last Updated: August 6, 2026